In 2012, we began helping eCommerce merchants throughout the USA and Europe accept credit card payments. We found that our merchants—many who sold a variety of goods and services and utilized different shopping carts and payment gateways, would eventually experience chargebacks.

We quickly realized how unfair the chargeback system operates in favor of each consumer that pays by credit card—often resulting in merchant accounts closing due to excessive chargebacks, while other merchants would get a financial reserve imposed on them due to their chargeback ratios.

These same merchants experienced financial loss as well as the loss of their products shipped and sold due to chargebacks.

Merchants that came to us with high chargebacks would have a harder time getting a merchant account and would pay higher fees.